North East Herts MP Oliver Heald visited the Buntingford Citizens Advice office on Friday 28th February to hear about some of the issues facing his constituents.
Anne Young and Liz Sweetman who make up some of the 7 strong volunteer team talked Sir Oliver through the top issues which local clients are struggling with, including benefits and tax credits, debt and housing. Sir Oliver noted some of the practical concerns which stem from lack of funding or infrastructure, including the forthcoming closure of a GP surgery, lack of premises for the local Foodbank, long waits for Personal Independence Payments / Attendance Allowance decisions, and limited and expensive public transport. The team thanked him for his recent help with a vulnerable client.
Commenting, Oliver said, “Citizens Advice is particularly important in a rural area like Buntingford. It provides a vital service to people, some of whom are isolated or vulnerable. It is very good to hear about all the initiatives that are being taken forward by Citizens Advice. It was great to meet Anne and Liz from the volunteer advice team, as well as Laura Hyde, Chief Executive officer, and Sue Hunt, research and campaigns volunteer. I congratulate the Buntingford team on their many years of service – long may it continue.”
The Buntingford office is run by volunteers and is open Monday to Wednesday. It is based at The Manor House, 21 High Street and is part of Citizens Advice East Herts (registered charity). For more information see www.citizensadviceeastherts.org.uk or call Adviceline on 03444 111 444.