Sir Oliver Heald welcomes Govia Thamesllink Railway £15 million Passenger benefit fund

North East Herts MP Sir Oliver Heald has welcomed the announcement by Govia Thameslink Railway (GTR) that they are asking passengers and stakeholders to suggest how a £15m pot of money should be invested on improvements to benefit passengers travelling from nearly 300 stations on its network.

The improvement fund has been set up to help compensate people at those stations worst-affected by last May’s timetable change.

GTR is asking passengers to visit to find out more.

Alex Foulds, Deputy Chief Operating Officer at GTR, said: “We have established a £15m Passenger Benefit Fund to deliver improvements to benefit passengers travelling from nearly 300 stations, in recognition of the difficulties people experienced following last year’s May timetable change.

“This is a fantastic opportunity for us to work closely with our customers and make meaningful improvements that will benefit passengers across our network.

“Over the next three months we’ll be asking passenger groups to tell us the improvements they think we should make through a new website and survey.

“We are also asking passengers to join our Passenger Panel to tell us how we can invest the money.”

GTR has worked with the Department for Transport and local MPs Transport Focus and London TravelWatch to develop the fund and the stakeholder engagement programme.”

Commenting, Sir Oliver said “I am pleased that GTR are consulting passengers on how this money should be spent and I would encourage my constituents to put forward their suggestions.”