MP takes up Rail Complaints

North East Hertfordshire MP, Sir Oliver Heald, has received complaints on the first day of the new timetable that there are no trains running from Royston to St Pancras causing inconvenience to passengers.  He has immediately contacted Katherine Cox, Stakeholder Manager at Govia Thameslink Railway to ask for an explanation and to know when this will be put right.

Commenting, Sir Oliver said “I feel for passengers who were prepared for the new timetable and then discovered the trains were not running from Royston to St Pancras.  I have immediately asked for a full explanation and to know when this is to be remedied.”